SERVICES

IT Support

Our team of IT experts is here to help you with any technical issues that may arise. We understand that technology is the backbone of modern business and that downtime can be costly, which is why we offer comprehensive IT support services to keep your systems running smoothly and minimize disruptions.

We provide remote and on-site support, which means that we can assist you with any technical issues you may be experiencing, whether they are related to hardware, software, or network infrastructure. We also provide troubleshooting and resolving technical issues, providing guidance on the use of software or hardware, and answering questions about IT policies and procedures.

Our IT support services include:

  • Help Desk Support: Our help desk team is available 24/7 to assist you with any technical issues you may be experiencing. We provide fast and efficient support via phone, email, and live chat.
  • On-site Support: We can dispatch a technician to your location to provide on-site support for any hardware or software issues that may be impacting your business.
  • Remote Support: We can remotely access your systems to troubleshoot and resolve issues quickly and efficiently.

Managed IT Services

Our managed services offering allows your business to outsource the day-to-day management of your IT systems to our team of experts. We understand that managing IT systems can be time-consuming and complex, which is why we offer a range of managed services to help you keep your systems running smoothly and minimize downtime.

Our managed services include:

  • Remote Monitoring: We use advanced monitoring tools to keep an eye on your systems 24/7 and identify potential issues before they become major problems.
  • Maintenance and Updates: We provide regular maintenance and updates to ensure that your systems are always running at peak performance. This includes software updates, security patches, and hardware upgrades.
  • Proactive Troubleshooting: We use advanced diagnostic tools to identify and resolve issues before they become major problems.
    Security Management: We help you keep your systems secure by monitoring for potential security threats and implementing best practices for security management.
  • Backup and Recovery: We provide regular backups of your data and can quickly recover your systems in the event of an unexpected disruption.
  • Asset Management: We keep track of all your hardware and software assets and help you plan for future upgrades and replacements.
    Reporting: We provide detailed reports that show you how your systems are performing and identify areas where improvements can be made.
  • Our managed services are designed to be flexible and customizable to meet the specific needs of your business. We offer different levels of support, from basic monitoring and maintenance to full-time management of your IT systems.

Cloud Services

We offer consulting services for AWS, Azure, and Google Cloud Platform. We understand that businesses have different needs and that no single cloud platform can meet them all. That’s why we provide consulting services for multiple cloud platforms to help you choose the best solutions for your business.

Our cloud services include:

  • Cloud Strategy: We help you develop a cloud strategy that aligns with your business objectives. We take into consideration your current IT environment, budget, and future plans to help you make informed decisions.
  • Cloud Migration: We help you migrate your existing workloads to the cloud. We provide a range of migration services, including planning, testing, and execution.
  • Cloud Deployment: We help you deploy new workloads to the cloud. We provide a range of deployment services, including planning, testing, and execution.
  • Cloud Management: We help you manage your cloud environment. We provide a range of management services, including monitoring, maintenance, and updates.
  • Cloud Security: We help you secure your cloud environment. We provide a range of security services, including vulnerability assessments, penetration testing, and security audits.

Security

Cybersecurity threats are constantly evolving and becoming more sophisticated, which is why it’s essential to ensure that your business is protected. We provide a range of security services to help you identify and remediate potential security vulnerabilities.

Our security services include:

  • Vulnerability Assessments: We use automated tools and manual methods to identify potential vulnerabilities in your systems and applications. We provide detailed reports that show you how your systems are performing and identify areas where improvements can be made.
  • Penetration Testing: We simulate real-world cyber attacks to test the effectiveness of your security controls. We provide detailed reports that show you how your systems would perform in the event of a cyber attack and identify areas where improvements can be made.
  • Security Audits: We review your security controls to ensure that they comply with industry standards and best practices. We provide detailed reports that show you how your systems are performing and identify areas where improvements can be made.
  • Security Awareness Training: We provide training to help your employees understand and identify potential security threats.
  • Incident Response Planning: We help you develop an incident response plan that outlines procedures, processes, and protocols to follow in the event of a security incident.

Our security services are designed to be flexible and customizable to meet the specific needs of your business. We can provide support for different security scenarios, or we can help you choose the right security solution for your business.

Business Continuity & Disaster Recovery

Business disruptions can happen at any time, whether it’s from natural disasters, cyber attacks, or other unexpected events. We provide Business Continuity and Disaster Recovery (BCP/DR) services to help your business stay up and running in the event of an unexpected disruption.

Our BCP/DR services include:

  • BCP/DR Planning: We help you develop a comprehensive BCP/DR plan that outlines procedures, processes, and protocols to follow in the event of a disruption. We take into consideration your business objectives, critical systems, and potential risks to help you plan for different scenarios.
  • BCP/DR Testing: We help you test your BCP/DR plan to ensure that it works as intended and that your team is prepared to respond to a disruption. We provide regular testing and simulation exercises to help you identify and resolve any issues.
  • BCP/DR Implementation: We help you implement your BCP/DR plan. We provide a range of implementation services, including hardware and software installation, configuration, and testing.
  • BCP/DR Support: We provide ongoing support for your BCP/DR plan. We help you maintain and update your BCP/DR plan to ensure that it remains current and effective.

Our BCP/DR services are designed to be flexible and customizable to meet the specific needs of your business. We can provide support for different BCP/DR scenarios, or we can help you choose the right BCP/DR solution for your business.

Network & Telephony

Our team can help you choose the best telephony and internet solutions for your business. We provide installation and support services to ensure that your systems are always up and running.

Our Network and telephony services are designed to be flexible and customizable to meet the specific needs of your business. We can provide support for different telephony and internet scenarios, or we can help you choose the right solution for your business.

Our Telephony and Internet services include:

  • Microsoft Teams Calling: We provide Microsoft Teams Calling solutions that allow you to make and receive phone calls using Microsoft Teams. It is a part of Office 365 and can help you reduce costs and improve flexibility by integrating telephony, chat, video conferencing, and file sharing capabilities in one platform.
  • Hosted Telephony: We provide Hosted Telephony solutions that allow you to have your phone system hosted in the cloud. With hosted telephony you can access your phone system from anywhere, on any device, and it eliminates the need for expensive on-premises hardware.
  • VoIP: We provide Voice over Internet Protocol (VoIP) solutions that allow you to make and receive phone calls over the internet. VoIP solutions can help you reduce costs and improve flexibility.
  • High-Speed Internet: We provide high-speed internet solutions that allow you to connect to the internet quickly and reliably. High-speed internet solutions can help you improve productivity and reduce downtime.
  • Network Design and Implementation: We provide network design services that allow you to design your network infrastructure to meet your specific needs. We can help you design your network to be secure, reliable, and scalable, and we can help you install, configure, and test your network to ensure that it works as intended.